Email/CRM Strategy portfolio

Email and CRM that keep customers coming back.

I plan the emails, segments and automations that move people from first contact to repeat customer.

What I do

Segmentation

Group people by who they are and where they are in the journey.

Automations

Welcome, abandoned cart, onboarding and win-back flows.

Email copy

Emails people open, read and answer, each with one reader and one action.

Measurement

Track opens, clicks, replies and revenue, then improve the next send.

Samples for this portfolio are being added. Want to see relevant work now? Email me.

I work remotely on contract and freelance projects. Based in Mpumalanga, South Africa.